Outlook For Mac Won't Open Identity

Hello there, crash041. It sounds like you're having an issue with launching your Outlook application on your Mac. I was able to locate two potentially useful Knowledge Base articles on Microsoft Support site that pertain to issues with Outlook for Mac 2011 crashing and related identity issues that may prove helpful: If you have additional questions or your version of Outlook for Mac is different, you may want to reach out directly to Microsoft by selecting 'Contact Answer Desk' at the top of the pages linked above.

Thanks for reaching out to Apple Support Communities. Apple Footer • This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums.

Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the.

I'm having the exact same issue - Moved from Exchange to Exchange Online/365 and I can't remove the old account from Outlook for Mac 2011 (using Settings / Accounts / Delete). Outlook crashes every time. Same if I go into Work Offline mode, unfortunately.

After some googling, I found this link to manually remove the account: • Shut down Outlook • Delete the folder ~/Documents/Microsoft User Data/Office 2011 Identities/Main Identity and its subfolders. This will remove everything from outlook, so if you have more than the 1 account set up, they will all be deleted. But it's a clean start. Worked for me, as I only had the old Exchange account(s) so they all needed to be deleted anyway. Then add the O365 account back, or even better, download the new version of Outlook for Mac (2015) and use it. Hope this helps.

If you have reinstalled Outlook recently and something went wrong during uninstallation of the previous version, the default Outlook data file (.pst /.ost) might have been deleted or damaged, which is why Outlook won't open.

Boot up from this newly created startup disk. • Create a bootable USB Installer with and boot from it. Erase the startup disk and install macOS onto it. How to create a startup disk for mac os x. • Note: The Finder’s built-in “Copy” and “Paste” will not work for the following.

Here's the issue I had. Two accounts because we migrated to Office365. Tried to remove the old account and Outlook (2011) crashed. Bup slim bk mac driver for pc. From then on, every time I'd try to remove the account, Outlook would crash. My plan was to make a pst backup, and just manually remove all account info via squall's method above, but at the end of creating the pst file, Outlook crashed again. This automatically prompted the Microsoft Database Recovery Tool to open, and it recreated her entire profile. After this tool ran its course, I was able to delete the old email account without issue (I put Outlook in offline mode to delete the account, just in case).